Thanks for shopping at mother + joey.
If you are not entirely satisfied with your purchase, we are happy for you to return it under the following guidelines:
Returns and refunds
It’s ok to change your mind. 
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, the item must be unused and in the same condition that you received it.
Your item must be in the original packaging with receipt or proof of purchase.
We offer either a full refund of the price of the item (excludes shipping) or an exchange.
Refunds
Once we receive your item, we will immediately notify you on the status of your refund after assessing the item’s condition.
If your return is approved, we will initiate a refund to your Paypal account or credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Postage
You will be responsible for paying for your own shipping costs for returning your item. Postage costs are nonrefundable. If you receive a refund, the cost of return postage will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Shipping
Australia wide orders
We use Australia Post services for delivery within Australia. Our parcels have tracking numbers for piece of mind and will ensure your parcels are delivered within 3 – 5 business days within Australia.
Our flat rate costs are:
$7.95 Standard 3 – 5 working days
$10.95 Express next day delivery
International delivery
We deliver worldwide and your shipping estimate will be calculated upon checkout.
For bulk enquiries please contact us.
Contact us
If you have any questions regarding these policies or have unique needs, please contact us.
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